Learn the art of leading a successful veterinary practice! Practice Management for the Veterinary Team: Front Office, Operations, and Development, 4^th Edition, covers critical practice management subjects such as team leadership, inventory management, appointment management, team development, and providing an exceptional client experience through solid communication techniques. This edition includes revised and updated chapters on leadership, the veterinary team, professional growth and development, and medical record management. New to this edition are chapters covering telehealth and practice management software. This complete guide to veterinary practice management features step-by-step instructions, making it easier to learn essential practice management tasks.

New to this edition

Updated content highlights important technological and professional updates to the field impacting medical record management
New chapters covering telehealth and practice integrative management software are included
Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters

Key Features

Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients.
Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures.
Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws.
End-of-chapter review questions reinforce key concepts and measure mastery of the content.
End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information.
Versatile text can be used by practice managers to study for the CVPM exam.

Author Information

By Heather Prendergast, BS, RVT, CVPM, SPHR, Certified Practice Manager, Jornada Veterinary Clinic, Las Cruces, New Mexico, USA

Product Details

More Information
ISBN Number	9780443117084
Description Author List	By Heather Prendergast, BS, RVT, CVPM, SPHR, Certified Practice Manager, Jornada Veterinary Clinic, Las Cruces, New Mexico, USA
Copyright Year	2025
Edition Number	4
Format	Book
Trim	216w x 276h (8.50" x 10.875")
Imprint	Saunders
Page Count	348
Publication Date	6 Feb 2024
Stock Status	Please allow 3-4 weeks for delivery

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