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Health Professional and Patient Interaction, 9th Edition

Author :
By Amy M. Haddad, PhD, MFA, RN, FAAN, Regina F. Doherty, OTD, OTR/L, FAOTA, FNAP and Ruth B. Purtilo, PhD, FAPTA
Easily navigate through the complicated and challenging world of daily on-the-job human interactions, with Health Professional and Patient Interaction, 9th Edition. Covering strategies for effective communication, this time-tested guide offers the to ...view more

Easily navigate through the complicated and challenging world of daily on-the-job human interactions, with Health Professional and Patient Interaction, 9th Edition. Covering strategies for effective communication, this time-tested guide offers the tools you need to establish positive patient and interprofessional relationships built on respect. It not only covers respectful actions and good decision-making, but also demonstrates how those decisions directly shape your on-the-job success. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and various backgrounds across a wide spectrum of healthcare environments. It’s the foundation you need to effectively and successfully communicate on the job.

ISBN :
9780323533621
Publication Date :
29-10-2018
Stock Status :
Please allow 10-14 working days for delivery
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Easily navigate through the complicated and challenging world of daily on-the-job human interactions, with Health Professional and Patient Interaction, 9th Edition. Covering strategies for effective communication, this time-tested guide offers the tools you need to establish positive patient and interprofessional relationships built on respect. It not only covers respectful actions and good decision-making, but also demonstrates how those decisions directly shape your on-the-job success. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and various backgrounds across a wide spectrum of healthcare environments. It’s the foundation you need to effectively and successfully communicate on the job.


New to this edition
  • UNIQUE! New chapter on respectful interprofessional collaboration and communication discusses best practices for respectfully interacting with one’s coworkers across the professional health team
  • NEW & UNIQUE! Clearer integration of respect throughout the text underscores its necessity across the many different types of interactions between the health professional and patient
  • NEW! Introduction on how respect impacts a professional’s practice has been added to Part One of the text and covers critical topics such as establishing a professional identity and creating healthy, respectful relationships while being mindful of boundaries within such relationships
  • NEW! Updated photos feature health professionals engaged in authentic clinical activities

Key Features
  • Overall emphasis on respect sets up a basis for building positive relationships with patients and fellow health professionals through good decision-making
  • UNIQUE! Authentic scenarios and examples demonstrate strategies and tools for effective communication with patients of all ages in a wide range of health care settings
  • UNIQUE! Interdisciplinary approach addresses issues that apply to many different healthcare disciplines to help you identify with your specific field as well as recognize themes that apply across the healthcare spectrum
  • Authentic patient cases give you a more personal connection as to how the various communications and actions discussed in the text affect the patient
  • Reflections Questions throughout the text challenge you to apply critical thinking skills and your personal experience to different scenarios
  • Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations

Author Information
By Amy M. Haddad, PhD, MFA, RN, FAAN, Professor Emerita, School of Pharmacy and Health Professions, Creighton University, Omaha, Nebraska, USA; Regina F. Doherty, OTD, OTR/L, FAOTA, FNAP, Professor and Chair, Department of Occupational Therapy, School of Health and Rehabilitation Sciences, MGH Institute of Health Professions, Boston, MA, USA and Ruth B. Purtilo, PhD, FAPTA, Professor Emerita, MGH Institute of Health Professions, Boston, Massachusetts, USA
More Information
ISBN Number 9780323533621
Description Author List By Amy M. Haddad, PhD, MFA, RN, FAAN, Professor Emerita, School of Pharmacy and Health Professions, Creighton University, Omaha, Nebraska, USA; Regina F. Doherty, OTD, OTR/L, FAOTA, FNAP, Professor and Chair, Department of Occupational Therapy, School of Health and Rehabilitation Sciences, MGH Institute of Health Professions, Boston, MA, USA and Ruth B. Purtilo, PhD, FAPTA, Professor Emerita, MGH Institute of Health Professions, Boston, Massachusetts, USA
Copyright Year 2019
Edition Number 9
Format Book
Trim 152w x 229h (6.00" x 9.00")
Illustrations 60 illustrations (30 in full color)
Imprint Saunders
Page Count 278
Publication Date 29 Oct 2018
Stock Status Please allow 10-14 working days for delivery

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SECTION ONE: Creating a Context of Respect
1. Respect in the Professional Role
2. Professional Relatedness Built on Respect
3. Professional Boundaries Guided by Respect

SECTION TWO: Respectful Interaction in the Delivery of Care
4. Respect for Self: One’s Professional Role
5. Respect in a Diverse Society
6. Respect in Care Delivery Systems

SECTION THREE: Respect for the Patient’s Situation
7. Respecting the Patient’s Story
8. Respect for the Patient’s Family and Significant Relationships

SECTION FOUR: Respect through Communication
9. Respectful Interprofessional Communication
10. Respectful Communication in an Information Age

SECTION FIVE: Respectful Interactions Across the Life Span
11. Respectful Interaction: Working with Newborns, Infants, and Children in the Early Years
12. Respectful Interaction: Working with School Age Children and Adolescents
13. Respectful Interaction: Working with Adults
14. Respectful Interaction: Working with Older Adults

SECTION SIX: Some Special Challenges: Creating a Context of Respect
15. Respectful Interaction When the Patient Is Dying
16. Respectful Interaction in Complex Situations
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