Incorporating a patient-focused perspective on communication and health care, this new title for physical and occupational therapists and students provides practical strategies for effective communication with both colleagues and patients. Written in a straightforward, easy-to-understand style, it offers a multidisciplinary, evidence-based approach and an emphasis on reflective practice, making it a timely and useful resource for today's readers.
Key Features
- Discusses strategies for communicating with both colleagues and patients
- Examines the evidence for the importance of effective communication in enhancing clinical effectiveness
- Contains reflective exercises for self-awareness of personal communication skills and difficulties
- Provides case studies that allow the reader to analyze a range of realistic communication problems
- Includes research-based evidence throughout
Author Information
By Frances Reynolds, BSc, Dip Psych Couns, PhD, Lecturer in Psychology and Rehabilitation Counselling, Department of Health Studies, Brunel University, Isleworth, UK
1. Introduction: Taking a research-guided approach to communication 2. Models of health, illness and rehabilitation3. Understanding patients’ experiences of ill-health and health-care4. Patients’ communication needs in health-care settings5. Skillful communication and clinical effectiveness6. Working in partnership with patients 7. Providing support8. Patient education and empowerment9. Teamwork in the rehabilitation setting10. Conclusion