Reward Policy
Rewards can currently be earned for the following actions:
- Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Points balance. Please note, loyalty points may take up to 30 days to become active in your account after time of purchase.
- Registering on the site.
- Subscribing to a newsletter for the first time.
- Review Submission — Earn Points for submitting product reviews. (coming soon)
The value of Points is determined by an exchange rate of both currency spent on products to Points, and an exchange rate of Points earned to currency for spending on future purchases.
You can redeem your Points at checkout. If you have accumulated enough Points to redeem them you will have the option of using Points as one of the payment methods. The option to use Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.
You have the ability to view and manage your Points through your Customer Account. From your account you will be able to view your total Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Points limit and a cumulative history of Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Points, including expiration notifications.
Points accrued within your Elsevier Loyalty Club account shall be valid for a period of 2 years from the date of purchase, and any unused points shall expire after the 2 years period.
Note:- Points can be used as store credit in our system only. Redeeming to cash is not allowed.
- You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose Points, as well as point expiration notifications. This option is found in the Points section of the My Account area.
- Transactions made using loyalty points for all or part of the payment will not be eligible to earn additional loyalty points on that transaction.
With respect to the benefits provided to you in accordance with this program, Elsevier reserves the right to modify, suspend, or discontinue any and all of the plans, policies, and terms of the program, including but not limited to the value of loyalty points, at any time by giving 1 month’s notice to you.
